Message automation
Auto Reply
Answer every DM in seconds — even while you sleep.
Auto Reply instantly responds to direct messages and story replies based on keyword rules. Your audience never waits and no lead slips away.
- Always-on replies
- Average response time
- Less manual work
What it does
Keyword detection
Recognizes words like “price” or “stock” and sends the right reply.
Welcome message
Greets every first-time contact with a warm, branded message.
Working hours
Shows a different automatic message outside business hours.
Handoff to agent
Passes the conversation to a human whenever needed.
Three steps to launch
- 1
Connect account
Link your Instagram business account in seconds.
- 2
Define rules
Set keywords and the replies that match them.
- 3
Activate
Turn the automation on and watch it work live.
Why it matters
- No customer is left unanswered
- Response speed multiplies
- Your brand voice stays consistent
- Scales as your messages grow
Make your Instagram smart today
Connect your Instagram account in under five minutes and build your first automation.